How to fix or alter passcodes for Nest Secure and the Nest × Yale Lock

With the Nest app, the Possessor of a Nest home can create and change the passcodes used to arm and disarm Google Nest Guard, to lock or unlock the Google Nest × Yale Lock, or silence an alert. You can set a unique passcode for each person who has access to your Nest domicile, including guests that have Home Entry Merely.

Each person who shares access to your Nest home gets a unique passcode that helps place them when they apply their passcode. This passcode is unique to the person and can't be the same between people. Passcodes should not be shared to maintain the security of your home.

A passcode is a 4 to 8 digit number that you enter on Baby-sit'south keypad to arm, disarm, or silence an alert. The aforementioned passcode is used on the Nest × Yale Lock'due south keypad to lock or unlock the door. You can modify your own passcode as often as you like and fix passcodes for people with Home Entry Simply access.

Of import things to know when creating passwords

Here are some things to go on in heed when creating or changing a passcode:

  • The Nest app won't permit you set up thesame passcode for people who share access to your Nest home. Everyone must take a unique passcode so that you lot are enlightened of the activity in your home when someone uses their passcode on Baby-sit or your lock.
  • Do not shareyour passcode with other people to maintain the security of your habitation.
  • Do not set a passcode and share it with multiple people. This helps maintain the security of your home so that yous know who has used a passcode and when they used it.
  • Passcodes must exist 4 to 8 digits long.
  • The Nest app won't let y'all useeasy to guess passcodes like 111111 or 123456. Pick a number that's easy to call up, but would be hard for anyone else to guess. Avert using birthdays or other identifying information when choosing a passcode.
  • Only thePossessor or people withFull access to a Nest home tin change a passcode. If y'all have Home Entry Just access, contact the Owner of the Nest home or somebody who has Full admission and become them to alter your passcode for you.
  • You can only have 20 passcodes (the possessor plus xix others) for each home in your account in the Nest app (iii homes maximum).

How to create a new passcode

To create a new passcode for someone, you'll need to add together them to your Nest dwelling house. And so the Nest app will automatically generate a passcode for them.

Each passcode is linked to a specific person, whether y'all've invited them to share Total access or given them Home Entry But. People with Home Entry But admission will only be given a passcode.

See the commodity below to add somebody to your domicile and generate a passcode.

Learn about Family unit Accounts and how to share admission to your home

How to change an existing passcode

Anyone with Full admission can:

  • Alter their own passcode
  • Modify the passcode for someone who has Home Entry Only access

Notation:If you lot accept Habitation Entry But access, you'll need to inquire someone with Full access to change your passcode for y'all.

To modify your passcode

  1. On the Nest app habitation screen, tapSettingsNest settings icon.
  2. TapFamily & Guestsfamily and guests icon.
  3. TapYou to change your own passcode.

  4. TapPasscode.

    If you sign in with a Nest Account, you'll enter your account password, minimize your phone'due south keyboard, and pressProceed.

  5. Enter a passcode y'all'll recollect between four to 8 digits long.

    Note: If another person is using this passcode, a notification will popular-up to prompt you lot toCull a different passcode. Passcodes must be unique so you can see who armed and disarmed your Baby-sit or locked and unlocked your lock inHistoryapp history icon.

    Learn more about Security History in the Nest app

    Learn more almost Nest × Yale Lock History in the Nest app

  6. TapShow passcodeto view the passcode.
  7. TapSave. If you sign in with a Google Business relationship, you'll receive an email that your passcode has been inverse.

To alter someone's passcode who has Home Entry Merely access

  1. On the Nest app abode screen, tapSettingsNest settings icon.
  2. TapFamily unit & Guestsfamily and guests icon.
  3. Tap theproper name of the person you've given Dwelling Entry Only access to.
  4. Tap theShow passcodecenterSecure eye icon icon to view the passcode.
  5. TapChange passcode.

  6. Enter a passcode between iv to 8 digits long.

    Note: If another person is using this passcode, a notification volition popular-up to prompt you toCull a different passcode. Passcodes must be unique then you tin see who armed and disarmed your Guard or locked and unlocked your lock inHistoryapp history icon.

    Learn more than about Security History in the Nest app

    Learn more about Nest × Yale Lock History in the Nest app

  7. TapSave.

If you forgot your passcode

If you forgot your passcode and you're thePossessor or haveFull access, simply follow the steps above to modify your passcode.

If you haveHome Entry Only access, you won't be able to cull a new passcode for yourself. Contact the Owner of the Nest domicile or somebody who has Total admission and become them to change your passcode for you.

Who tin can change a passcode

If you take Total access, y'all can modify your ain passcode, and you tin can change the passcode of somebody with Home Entry Only access. But you can't change the passcode of anybody else who has Full access.

If you lot're the Owner of the Nest home and y'all demand to prevent someone from gaining entry to your home, you can remove their access to your Nest abode, which revokes all access.

How to set a schedule

Yous can set a schedule that allows someone with Dwelling house Entry Only access to arm and disarm Google Nest Secure and lock and unlock your lock only at certain times. These permissions are set for individual users, and the setting applies to their passcode equally well as whatever Google Nest Tags assigned to them. To larn how to set up a schedule for an individual, see the following article:

How to create or change an entry schedule for someone who's sharing admission to your Nest home

Troubleshooting passcodes

Tips for inbound your passcode on Guard

If you're having trouble entering your passcode using the numbered buttons on Guard, here are some tips:

  • Guard'due south alert will sound if yous enter an unrecognized passcode too many times. And then while yous're figuring out why your passcode isn't being recognized, you can employ Tag to disarm. If you lot take Full admission yous tin also utilise the Nest app.

  • Make sure you're entering your current passcode. If you're not certain what your passcode is, apply the Nest app to alter information technology to something you can easily retrieve.

    How to modify an existing passcode>

  • If 1 or more buttons on Guard doesn't seem to work, contact Nest for further troubleshooting.

Tips for entering your password on Nest ten Yale Lock

If y'all're having trouble inbound your passcode using the keypad on your lock, hither are some tips:

  • Your lock volition cake passcode attempts for i minute if you enter an incorrect passcode five times. If you take Full admission, you can utilize the Nest app to unlock and alter your passcode.

  • Make certain you're inbound your current passcode. If yous're not sure what your passcode is, employ the Nest app to change it to something you tin easily retrieve.

    How to change an existing passcode>

  • If one or more than buttons on your lock doesn't seem to work, contact Nest for further troubleshooting

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